The workshop will provide practical information and tools to allow participants to identify and implement appropriate strategies for the management of individuals and teams. Critical skills and usable templates are provided in the following areas:
The right framework for managing staff
Identifying the appropriate management approach
Identifying and adapting your staff management approach for the situation staff are in - highly motivated through to those who have low motivation and interest
Identifying and adapting your approach to take into account differing personalities
Managing difficult staff and difficult situations
Outcomes :
Participants will use the results of Best Practice surveys and research to ensure they have a Best Practice approach to the management of staff and to develop a plan for upgrading their management of staff over the next year.
Topics:
The role of the team leader and team members
Legal conditions and obligations of employment
Tools for assessing staff management needs
Determine an appropriate management style and approach